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Web Policy

We respect your privacy. Please read our web policy for more information.

Bergsala AB with org. 556315-6412 ("Bergsala") are responsible as the person responsible for the processing of your personal data. All references in this web policy to "we", "us" and "our" shall be considered a reference to Bergsala. We respect your personal privacy and therefore protect the information we receive from you. Please read this web policy for more information on how we process your personal data when you purchase or use our services, submit a job application to us or are a reference in any of our recruitment processes.

Bergsala has websites via a number of domain names and may from time to time increase the number of websites. Please note that this web policy only applies to the following websites published and maintained by Bergsala:

www.bergsala.se, www.bergsala.no, www.bergsala.dk, www.bergsala.fi, www.bergsala.lv, www.bergsala.eu, www.nintendo.se, www.nintendo.no, www. nintendo.dk, www.nintendo.fi

In addition to this, we also use cookies to collect general information about our visitors. Read more about this under cookies.

What categories of personal data do we process, for what purpose and on what legal basis do we base our processing of personal data?

  • Direct Marketing:

    Sending newsletters, offers and relevant information about our services and products.

    Personal information: Name, E-mail address

    Legal basis: Legitimate interest.
    Bergsala's legitimate interest in sending newsletters.

    Retention period: We store your information for as long as you are a subscriber to our newsletter.

  • Competitions:

    • Select and contact winners of contests and competitions.
    • Sending a prize to the winner a competition or contest.

    Personal information: Name, Address, Phone number, E-mail address

    Legal basis: Fullfilment of an agreement.
    Bergsala's obligation to fulfill an agreement where the contestant is a party to the agreement.

    Legal obligation: Fullfillment of our obligation to store information in accordance with accounting laws

    Retention period: 7 years in accordance with the accounting act (1999:1078).

  • Provide service and warranty services:

    • Contact you to answer service and warranty issues.
    • Receiving and returning products.

    Personal information: Name, Address, Phone number, E-mail address

    Legal basis: Legitimate interest.
    In the event of a complaint, we base the processing on our legitimate interest in fulfilling our obligations to take action in accordance with the Consumer Purchase Act (1990: 932) or the Act (2005: 59) on distance contracts and contracts outside business premises.

    Legal obligation: If it is not a complaint, we base the processing on our obligation to fulfill the agreement we have entered into with you.

    Legal obligation: Fulfillment of our obligation to store information in accordance with accounting laws.

    Retention period: 1 year after we provide you with service and / or warranty services. We also store the information that is necessary for 7 years to meet the requirement for storage in the Accounting Act (1999: 1078).

  • Recruitment:

    • Processing activities
    • Contacting you to book a possible interview.
    • Conducting the interview.
    • Collecting references from the provided references.
    • Storing of the application.

    Categories of personal data: Name, Address, E-mail address, Phone number, Date of birth, Information provided in your CV and personal letter, Interview notes and information from references.

    We ask you to not provide us with sensitive information, such as information about health, religion and trade union membership. If you do provide such information in your application anyway, we reserve the right to delete such information, presumed that we have no purpose and legal basis for processing such data.

    Legal basis: : Legitimate interest
    Our legitimate interest in recruiting staff with the right competences.

    Retention period: Your information is processed until we have filled the position you have applied for. If you have given your consent to us storing your information for future positions, we will store the information for up to two years from the time you gave us your consent.

  • References for recruitments:

    • Contacting the provided references.
    • Taking references.
    • Storing notes from the reference taking.

    Categories of personal data: Name, Address, E-mail address, Phone number, Professional title.

    Legal basis: Legitimate interest
    Our legitimate interest in recruiting staff with the right competences.

    Retention period:Your information is processed until we have filled the position that the applicant you are a reference to has applied to.

  • Service improvements:

    • Solving software bugs.
    • Identifying and solving website conversion issues.
    • Changing the interface on the website.

    Categories of personal data: Website information based on your IP address, browser information

    Legal basis: Legitimate interest
    The processing is based on our legitimate interest in being able to deliver fast and user-friendly services.

    Retention period: 26 months after you have used our services.

  • Communication with retailers:

    Registration and administration of service and warranty matters.

    Categories of personal data: Name, E-mail address, Phone number, Employer name, Professional title.

    Legal basis: Legitimate interest
    The treatment is based on our legitimate interest in being able to fulfill our obligations in the reseller agreement that we have entered into with your employer.

    Retention period: 10 years after the start of the service and warranty case.

We only use personal data that is relevant in each individual case to be able to establish, assert or defend legal claims. In general, we will process such personal data for 10 years from the creation or for the time required to fulfill the purpose in the case in question. That processing of your personal data is based on our legitimate interest in establishing, asserting or defending legal claims.

Where do we collect your personal information from?

We process personal data that is collected directly from you, from the company you represent and personal data that is collected via cookies. During recruitment procedures, we may also process personal data obtained from your references.

What happens if you do not provide your personal information to us?

If you choose not to accept cookies, the functionality may be limited on our website. In the event that you choose not to provide your personal information when you contact us, we may not be able to provide the desired customer service or service.

Who do we share your personal information with?

To fulfill the purposes set forth above, we will share your personal information with the following recipients.

a) Companies within the same group to which we belong,

b) Suppliers of analysis tools for our website,

c) Social media (Facebook, Google, Instagram, YouTube and / or Twitter),

d) Suppliers of direct marketing tools (Elastic Email),

e) IT providers; and

f) References.

Sharing of your personal data can, for example, take place internally in cases where a question needs to be answered by a person other than the person who received it. The name and e-mail address provided when registering the newsletter are not shared with anyone other than the person who sends out the newsletter.

In cases where you as a visitor are logged in to Facebook, Google, Instagram, YouTube and / or Twitter, these platforms will register the pages you visit on our website. You can read more about how this data exchange is designed in each platform's user agreement. In many cases, it is also possible to control which information is shared. Read more about this under cookies.

Will we transfer your personal data outside the EU / EEA?

We may transfer your personal data to countries outside the EU / EEA. If the European Commission has not decided that a country to which your personal data is transferred has an adequate level of protection for your personal data, we will provide a description of the protection measures taken or the legal basis on which we base the transfer to ensure that your personal data is transferred. in accordance with European data protection law. For information on whether we have transferred your personal data to a country outside the EU / EEA, which countries we transferred your personal data to and what security measures have been taken for the transfer, please contact us by sending a written request to the contact details stated at the end of this web policy. .

What rights do you have?

Below is a summary of the rights you have under European data protection law. It does not cost you to exercise these rights and you can exercise them by contacting us (see contact information at the end of this web policy). Do not hesitate to contact us if you have any questions regarding your rights.

Please note that we will always make an assessment of a request to exercise a right to determine if the request is justified. Not all rights listed below are absolute and exceptions may be made.

In addition to the rights set out below, you always have the right to lodge a complaint with a supervisory authority regarding our processing of your personal data.

a) Right of access. Upon request, you are entitled to receive a copy of your personal data that we process and also to receive additional information regarding our processing of your personal data.

b) Right to rectification. You have the right to have your personal information corrected and / or supplemented if it is incorrect and / or incomplete.

c) Right to delete. You have the right to request that we delete your personal data without undue delay in the following situations:

  • the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
  • you withdraw your consent to the processing and there is no other legal basis for the processing;
  • you make a legitimate objection to the processing of your personal data;
  • personal data has been processed illegally; or
  • deletion is required to fulfill a legal obligation.

d) Right to limitation of treatment. You have the right to request a restriction on the processing of your personal data in the following situations:

  • the accuracy of the personal data is under investigation;
  • the processing is illegal or no longer necessary for the purposes of the processing, but you oppose the deletion of personal data and instead request a restriction of the processing;
  • we no longer need the personal data but you need the personal data to establish, exercise or defend legal claims; or
  • you have objected to the processing of your personal data and such objection is under investigation.

e) Right to data portability. In certain circumstances, you have the right to receive the personal data that concerns you and that you have provided to us to transfer this to another service provider if the processing of the personal data is based on your consent or the performance of an agreement.

f) General right to object. You have a general right to object at any time to such processing of your personal data based on our legitimate interest. If you object, we must show that we have compelling legitimate reasons for such processing or that we need the personal data to establish, exercise or defend legal claims.

g) Right to object to direct marketing. You have the right to object at any time to such processing of your personal data that takes place for direct marketing purposes. If you do this, we will not continue to process your personal data for such purposes.

Links

On our website there are links to other websites, these are not covered by our web policy. For more information about other websites' web policies, you should read their terms and conditions before sharing personal information.

Contact

You can get in touch with us as follows:

ATT: Bergsala's Data Protection Officer
Box 10204
434 23 Kungsbacka
Sweden


Nintendo Co., Ltd., headquartered in Kyoto, Japan, has created franchises that have become household names worldwide, including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Pokémon™, Animal Crossing™, Pikmin™ and Splatoon™, through its integrated hardware and software products.

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